For any franchise business to use effectively, it is imperative which clear and concise communication be a priority. Therefore, communication between people exactly where each is speaking using their own separate style of communication can lead to misunderstandings, hurt feelings and issues that affect the desired out come. Each individuals own design is determined from his / her own values, experiences, perceptions, insights and feelings.
When selecting a person to be a franchisee for your company you obviously want the top performer, the one who knows how to communicate effectively with their employees and who also “speaks in the same communication style as your company. Consistency in communication is part and parcel of the branding.
Most misunderstandings can end up being avoided by learning how people communicate. Franchisee assessments should include an awareness of a persons style and method of a problem, for misunderstandings can lead to serious consequences. Knowing what causes communication misunderstandings and preventing them, gives both the franchisee and the franchise business power in doing the perfect job.
In communicating, it is important to know just how an individual processes information. Experience can affect what sort of comment is interpreted. Research regarding peoples communication styles implies that different personalities have different languages and different ways of communicating along with others.
Richard Heyman wrote concerning the effects of misunderstanding within
“Why Didnt You Say That to begin with? ”
*Misunderstanding wastes time and money by causing reworking and reworking.
*Misunderstanding consumes valuable time, which can make projects go over budget.
*Employees who dont realize their job responsibilities waste their time and also the companys time.
*Attendees who dont understand a meetings purpose cost time and money.
*Written documents, such as policy statements as well as emails that are misunderstood cost time and money to fix.
When a franchise business knows the different styles and categories of the way people communicate, they can then not only hire the people who best fit into the necessary categories for your particular franchise but also offer on-going education as well as training for employees. Understanding ones own style too others in the work place can be liberating and unlock previously closed doorways to resolving problems.
Being able to have these assessments made ahead of time could save your franchise both energy and money and create a very positive difference to your bottom line.
